General terms and conditions

The brand name «PETFOOD Translations» and the URL «www.petfoodtranslations.eu» are owned and operated by LinkBees SARL

All relations between the Client and LinkBees SARL, shall be governed by the following General Terms and Conditions. All other terms and conditions, express or implied by statute or otherwise, are excluded to the fullest extent permitted by law. 

General provisions

Validity

The validity date will be specified in each quote. After such date, LinkBees SARL shall not be obliged to provide the service. Should the Client wish to confirm the service after such time,LinkBees SARL will provide a new quote with the applicable updated conditions.

Acceptance of quote

Unless otherwise stated in the relevant quote, LinkBees SARL shall consider accepted only those quotes that have been duly signed by the Client or an authorised representative, and in cases where upfront payment is required only after receiving either the corresponding payment via bank transfer or proof of payment of the quoted amount. Payment implies acceptance of the conditions specified in the quote and of the General Terms and Conditions laid down in this document, even if the Client did not return a signed copy of the quote in question to LinkBees SARL. For regular Clients, a single invoice may be issued at the end of the month for all services provided during the month in question, in accordance with the conditions agreed upon at the beginning of the business relationship. Therefore, it will not be necessary for LinkBees SARL to issue a quote and for the Client to submit an upfront payment for each assignment in such cases. 

Document ownership

The Client warrants that any original documentation and its use by LinkBees SARL as requested by the Client is lawful and will not infringe the copyright or other rights of any third party, and the Client will indemnify LinkBees SARL against any loss, damages, cost, expenses or other claims arising from any such infringement or illegality. 

Further, the Client is not entitled to publish or otherwise use the translated or revised text in any form without having first paid the invoice total in full to LinkBees SARL shall retain ownership of all translated or revised works until such full payment is received.

Confidentiality

Any original documentation or information provided by the Client is considered confidential, and any translated or revised work will be kept confidential by LinkBees SARL. 

However, the foregoing shall not apply to any documentation or other information which is or becomes public knowledge through no breach of this provision by LinkBees SARL.

Interest on late payments 

All invoices for services for which no upfront payment is required are to be paid in full within 30 days from receipt of invoice unless otherwise stated in the quote. Where late payments occur, LinkBees SARL reserves the right to charge interest subject to the provisions of the European Commission Late Payment Directive and LinkBees SARL’s own administrative fees. The Client will be responsible for any bank charges incurred due to late payments. 

After 30 days from invoice date, LinkBees SARL reserves the right to take legal action to recover any outstanding amounts. This will incur an administrative fee of €120, which will be added to the invoice total, and is in addition to any legal fees payable by the Client. 

Liability

To the extent permitted by law, liability is limited to the return of any amount paid and/or waiver of any amount payable for the translation, revision or other service, and no responsibility or liability is accepted for any consequential losses. To the extent permitted by law, all implied warranties are excluded. 

LinkBees SARL shall have no liability to the Client for any loss, damage, cost, expense, or other claim arising from any original documentation or instruction supplied by the Client being incomplete, inaccurate, incorrect, illegible, out of sequence or in the wrong form, or arising from their late arrival or non-arrival. 

LinkBees SARL shall have no responsibility whatsoever for any change made to a translation or revision by any person other than a representative of LinkBees SARL. Further, LinkBees SARL shall have no liability to the Client for delays due to any cause beyond LinkBees SARL’s reasonable control.